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AmFrequently asked questions
Order and payments
To order your tickets by phone, you can call 099 955 225 or 077 905 059, Mon-Fri, 09:00 - 18:00.
If there are less than 3 days left before the event, you can buy tickets exclusively online.
Ticket reservations are kept for 5 days․ If during this time the ticket is not purchased with one of the ways, the order will be canceled without any notice.
Once you have paid for the order a notification letter is immediately sent to your email. If the letter does not come, check the "Spam" or "Junk Mail" folder. It may also be that you entered the wrong e-mail address, in that case:
- Write us a message on Facebook or Instagram
- Send your payment receipt to support@tiketon.am, with "Payment problem" subject line.
Also, your tickets are always available in the “My Orders” section.
Order changes / cancellations
The order can be canceled no later than one week before the event, provided that ticket refunds have not been restricted by the event organizer. Information about refund restrictions can be found in the event description.
If you purchased a ticket in cash, you must present the cashier’s receipt.
In the case of a partial refund for tickets purchased online, a 2% fee of the returned ticket’s price will be charged.
Regardless of the reason for not attending the event, the tickets will be considered used and are non-refundable.