Frequently asked questions
Order and payments
To order your tickets by phone, you can call 099 955 225 or 077 905 059, Mon-Fri, 09:00 - 18:00.
If there are less than 3 days left before the event, you can buy tickets exclusively online.
Ticket reservations are kept for 5 days․ If during this time the ticket is not purchased with one of the ways, the order will be canceled without any notice.
Once you have paid for the order a notification letter is immediately sent to your email. If the letter does not come, check the "Spam" or "Junk Mail" folder. It may also be that you entered the wrong e-mail address, in that case:
- Write us a message on Facebook or Instagram
- Send your payment receipt to email@example.com, with "Payment problem" subject line.
Also, your tickets are always available in the “My Orders” section.
Order changes / cancellations
Regardless of the reason why you did not get to the event, your tickets are canceled and the money for them is non-refundable.